Acceptable Use Policy
Last updated: October 30, 2025
1. Purpose
This Acceptable Use Policy governs your use of Infilink Connect Enterprises' internet services. By using our services, you agree to comply with this policy to ensure a safe, reliable, and positive experience for all users in our Ikorodu community.
2. Prohibited Activities
You may NOT use our services for:
Illegal Activities:
- Any activity that violates Nigerian law or international regulations
- Fraud, identity theft, or phishing
- Copyright infringement or piracy
- Trading or distributing illegal content
Network Abuse:
- Attempting to gain unauthorized access to our network or other systems
- Distributing viruses, malware, or other harmful software
- Port scanning, network sniffing, or security testing without permission
- Denial of Service (DoS) attacks or similar disruptions
- Bandwidth hogging that degrades service for other users
Harmful Content:
- Distributing spam or unsolicited bulk emails
- Hosting or sharing child exploitation material
- Transmitting hate speech, harassment, or threats
- Publishing defamatory or libelous content
Unauthorized Resale:
- Reselling or redistributing our services without authorization
- Sharing access tokens with unauthorized users
- Operating a public hotspot for commercial gain without agreement
3. Fair Usage
While we offer unlimited data on most plans, we expect reasonable usage:
- Residential plans are for personal, non-commercial use
- Excessive bandwidth usage that impacts other users may be investigated
- Running servers (web, game, file) on residential plans is discouraged
- Business activities require a business plan
4. Security Responsibilities
You are responsible for:
- Maintaining the security of your account credentials
- Securing your devices and home network
- Ensuring your WiFi password is strong and private
- Promptly reporting any security breaches or unauthorized access
- Keeping your devices updated with security patches
5. Copyright and Intellectual Property
We respect intellectual property rights and expect our users to do the same. We will respond to valid copyright infringement notices in accordance with Nigerian law and may suspend accounts of repeat infringers.
6. Privacy and Monitoring
While we respect your privacy:
- We monitor network traffic for security and performance
- We do not inspect the content of your communications
- We may investigate reported violations of this policy
- We cooperate with law enforcement when legally required
7. Enforcement
Violations of this policy may result in:
- Warning: First-time minor violations may receive a warning
- Temporary Suspension: Service may be suspended pending investigation
- Permanent Termination: Serious or repeated violations result in account closure
- Legal Action: Illegal activities will be reported to authorities
- No Refund: Terminated accounts are not eligible for refunds
8. Reporting Violations
If you become aware of any violation of this policy, please report it to:
Email: abuse@infilinkconnect.com
Phone: +234 712 001 8602
Include: Date, time, and description of the violation
9. Community Standards
We encourage positive use of our services:
- Be respectful of other users and community members
- Use the internet for educational and productive purposes
- Support local businesses and content creators
- Help keep our network safe by reporting suspicious activity
10. Policy Updates
We may update this Acceptable Use Policy to address new threats or improve our services. Significant changes will be communicated via email. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Questions
For questions about this policy or to discuss specific use cases:
Email: support@infilinkconnect.com
Phone: +234 712 001 8602
Address: Ikorodu, Lagos, Nigeria